When we went through, there were no towels. Only 4 of the drying bays have vacuums that reach to the back of your car. For the price, I expected more.Update: they are doing better with the towels, but the vacuums on the south side of the building still have short hoses. Kinda inconvenient with a minivan, they don't reach to the way back.
The employees were so nice. The manager nathan offered to spray off our floor mats and we thought that was so nice. The place makes the old wash that was her look really bad. A ++++ for customer service.